Shipping policy
Thank you for choosing Tea Tokes LLC for your tea purchases. We are dedicated to providing you with a seamless and environmentally friendly shipping experience. This shipping policy outlines our shipping process and the measures we take to ensure efficient and sustainable delivery of your packages.
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Shipping Location: Our products are shipped from Fairfield, California.
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Processing Time: Please note that we require 3-5 business days for order processing before your package is ready for shipment. This processing time allows us to carefully prepare and package your teas, ensuring that they meet our quality standards.
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Shipping Methods and Tracking: Once your package has been processed and is ready for shipment, we will provide you with tracking information using the courier service you selected at checkout. You can rely on this tracking information to monitor the progress of your shipment and estimate the delivery date. Please keep in mind that actual delivery times may vary depending on the shipping carrier and the destination.
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Sustainable Shipping: At Tea Tokes, we are committed to reducing our environmental impact. To achieve this, we prioritize the use of sustainable shipping products. Our packaging materials are chosen to be recyclable, made from recycled materials, or often compostable. We strive to promote eco-friendly practices and minimize waste throughout the shipping process.
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Shipping Costs and Options: During the checkout process, you will be provided with shipping cost details and available shipping options. The available options may vary depending on your location, the weight of your order, and any specific shipping preferences. Please review and select the shipping option that best suits your needs.
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International Shipping: Currently, Tea Tokes LLC offers domestic shipping within the United States only. We do not provide international shipping at this time. We apologize for any inconvenience caused by this limitation.
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Shipping Issues and Support: If you encounter any issues with your shipment, such as delayed delivery or damaged items, please contact our customer support team promptly. We are here to assist you and will work diligently to resolve any concerns and ensure your satisfaction.
Please note that this shipping policy is specific to Tea Tokes LLC and our shipping practices. By placing an order with us, you agree to adhere to the terms and conditions outlined in this policy.
Should you have any questions or require further assistance regarding our shipping policy, please feel free to reach out to our customer support team. We appreciate your support and understanding as we uphold our commitment to sustainable shipping practices.
Warm regards,
Tea Tokes LLC Team